Government services, done for you, from your phone.
KRA, NTSA, eCitizen, SHA and HELB. Pay by M-Pesa or card, and follow your order until the document is ready.
Waiting on a document or a code?
Closed the tab? Enter your order number (like CD-42) to see the progress in your account.
The Express Cyber Desk
View All ServicesBusiness Name Registration (Sole Proprietorship / General Partnership)
Safer than a cyber café
At a cyber café your ID copy can sit on a shared computer for weeks. Here it's deleted 48 hours after your order is done.
Documents deleted after 48 hours
Your ID copies and documents are deleted 48 hours after your order is finished.
Logins deleted when the job ends
If a service needs your portal login, once you provide it, it's deleted when the order ends.
Only you see your orders
Your orders and documents open only when you're signed in to your own account.
How it works
Select & Submit
Choose your service, create an account and attach what the service needs.
Pay
Pay our handling fee by M-Pesa or another method in the payment window.
Send us the code
Keep your order page open. When a government portal sends you an SMS code, enter it there.
Download your document
Download the official document from your order page. Your files are deleted 48 hours after the order is finished.
Frequently Asked Questions
Why do you charge only the cyber handling fee?
Where a service has a government fee, you pay it directly on the official government invoice (for example on eCitizen), at the official amount. You only pay our fixed administrative handling fee.
What happens if the government portal SMS is delayed?
Government SMS gateways occasionally face network backlogs. Your order waits in your account: enter the code on your order page when it arrives, even hours later, and we carry on.
How do I download my receipts if I close the browser?
Sign in to My account. All your orders, payments, documents and refunds are there.
What if my application is rejected by the government agency?
We tell you the reason the portal gave (for example a blurry ID photo). Send a corrected document on your order page, at no extra charge.
When are my documents deleted?
Automatically, 48 hours after your order is finished: the files you attached and the documents we delivered. If you report a problem, they are kept until 48 hours after it is settled. Your personal details on the order are removed after that.
Do I need an account?
Yes. Every order belongs to an account, so only you can open it. If you are new, the order form makes one from your name, email and phone number. Set a password afterwards to open your orders from any device.
How long does a service take?
Each service page shows how long it usually takes. We start once your payment is confirmed. Some steps wait on the government office, or on the code the portal sends to your phone.
Can I cancel an order?
An order you have not paid for: open it in My account and press Cancel order. Unpaid orders are also cancelled by themselves after 48 hours. Paid already? Message us on your order page before we start.
How do refunds and credit work?
If we cannot do your order, or a problem you report is upheld, you get our fee back: as a refund to the M-Pesa number or card you paid with, or as credit for 24 hours to use on another order. Credit not used within 24 hours is refunded. To get it sooner, press Refund now under Credit and refunds in My account.
How is my portal login used?
Only some services need your login for a government portal (for example iTax), and we ask for it on your order page only when the work needs it. It is stored locked, only the person working on your order can open it, and it is deleted when the order ends, or 12 hours after you send it if that comes first.